- All
- Questions about terms of use
- Questions about reservations
- Questions about use
- Questions about picking up your car
- Questions about returning the car
- Payment Questions
- Questions about vehicles and options
- Questions about insurance and compensation systems
- Regarding lost items
If I cancel my reservation, do I have to pay a cancellation fee?
If you cancel your reservation for personal reasons, we will charge you a cancellation fee as specified by our company.
If you cancel your reservation 7 days or more before the reservation, there will be no cancellation fee. If you cancel your reservation 6 days or less before the scheduled boarding date, a cancellation fee will be charged.